Returns & Refund Policy
We operate on a print-on-demand model, which means your order is produced after it’s placed. Because we don’t hold inventory, we cannot accept returns or refunds for changes of mind. Please double-check your order before completing it.
Damaged Orders
If your order arrives damaged, email us within 4 weeks of delivery at info@afriparel.com with:
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Your name
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Order number
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A photo of the damage
We’ll provide a resolution, including either a replacement or a refund (processing may take up to 5 business days).
Lost Orders
If your package is lost, claims must be made within 4 weeks of the estimated delivery date. Email info@afriparel.com and we’ll investigate and offer a resolution.